A cross-cultural investigation of the goal-attainment-likelihood construct and its effect on satisfaction with technology supported collaboration

Bruce A. Reinig, Robert O. Briggs, Gert Jan De Vreede

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Scopus citations

Abstract

Collaboration technologies often provide benefits to teams working together to achieve a common goal. Such technologies may be abandoned, however, if users are dissatisfied with the work practices that they support. Goal attainment has been identified as a key antecedent to satisfaction with technology supported collaboration. We examine the theoretical relationship between perceived changes in the likelihood of goal attainment and satisfaction with technology supported collaboration (operationalized as satisfaction with meeting processes and outcomes). Because culture may influence the values and perceptions of team members, we tested the model in two cultures (the Netherlands and the United States) using a questionnaire translated into both English and Dutch to collect data from government and industry teams working on real problems in their organizations. Implications of the model for information systems managers, including the management of cross-cultural teams, are discussed.

Original languageEnglish (US)
Title of host publicationProceedings of the 41st Annual Hawaii International Conference on System Sciences 2008, HICSS
DOIs
StatePublished - 2008
Event41st Annual Hawaii International Conference on System Sciences 2008, HICSS - Big Island, HI, United States
Duration: Jan 7 2008Jan 10 2008

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Conference

Conference41st Annual Hawaii International Conference on System Sciences 2008, HICSS
Country/TerritoryUnited States
CityBig Island, HI
Period1/7/081/10/08

ASJC Scopus subject areas

  • Engineering(all)

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