A cross-impact analysis of the external situation and culture on factors of IT-enabled business transformation

Vijay K. Agrawal, Abid Haleem

Research output: Contribution to journalArticlepeer-review

3 Scopus citations


The objective of the study is to identify the effect of cultural and environmental pressures on factors of IT-enabled business transformation, based on the experience and perception of chief information officers in India and the U.S. The findings suggest that, in both countries, environmental pressures and cultural factors are found to have a significant influence on the factors of IT-enabled business transformation. In this study, culture is measured by using variables power distance, uncertainty avoidance, individualism, and masculinity. The environmental pressures are measured using variables frequency of changes in marketing practices, rate of product obsolescence, prediction of competitors’ actions, prediction of consumer test/product demand, and frequency of changes in mode of production/services. The factors of IT-enabled business transformation were identified as follows: localized exploitation and internal integration (Phases I & II), business process redesign (Phase III), business network redesign (Phase IV), business scope redefinition (Phase V), IT induced reconfiguration, and degree of business transformation/degree of potential benefits.

Original languageEnglish (US)
Pages (from-to)21-34
Number of pages14
JournalGlobal Journal of Flexible Systems Management
Issue number1
StatePublished - Jan 1 2005


  • Business transformation
  • Cross-impact analysis
  • Culture
  • Environmental pressures

ASJC Scopus subject areas

  • Business and International Management
  • Strategy and Management


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