A meta-analytic assessment of the DeLone and McLean IS success model: An examination of IS success at the individual level

Stacie Petter, Ephraim R. McLean

Research output: Contribution to journalArticle

322 Scopus citations

Abstract

Fifteen years ago, DeLone and McLean published their original model of IS success, which received considerable attention in the literature. Given the widespread acceptance of the model, we conducted a meta-analysis to determine whether the model had been validated by research studies reported in the literature. By aggregating the results of 52 empirical studies that examined relationships within the IS success model at the individual level of analysis, we found support for the relationships that encompass the model. We also offer insights on IS success based on the findings of our work.

Original languageEnglish (US)
Pages (from-to)159-166
Number of pages8
JournalInformation and Management
Volume46
Issue number3
DOIs
StatePublished - Apr 2009

Keywords

  • IS effectiveness
  • IS success
  • IS success model
  • IS success variables
  • Meta-analysis

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management

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