A repeatable collaboration process for incident response planning

Alanah Davis, Gert Jan de Vreede, Leah R. Pietron

Research output: Chapter in Book/Report/Conference proceedingChapter


This chapter presents a repeatable collaboration process as an approach for developing a comprehensive Incident Response Plan for an organization or team. Despite the process of incident response planning being an essential ingredient in security planning procedures in organizations, extensive literature reviews have not yielded any collaborative processes for such a crucial activity. As such, this chapter will discuss the background of incident response planning as well as Collaboration Engineering, which is an approach to design repeatable collaborative work practices. We then present a collaboration process for incident response planning that was designed using Collaboration Engineering principles, followed by a discussion of the application process in three cases. The presented process is applicable across organizations in various sectors and domains, and consist of codified "best facilitation practices" that can be easily transferred to and adopted by security managers. The chapter describes the process in detail and highlights research results obtained during initial applications of the process.

Original languageEnglish (US)
Title of host publicationCyber Security and Global Information Assurance
Subtitle of host publicationThreat Analysis and Response Solutions
PublisherIGI Global
Number of pages15
ISBN (Print)9781605663265
StatePublished - 2009

ASJC Scopus subject areas

  • Computer Science(all)

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