In today's emerging knowledge-based economy, Knowledge Management (KM) is being rapidly disseminated in both academic circles and the business world. The effective management of knowledge is vital to the survival and prosperity of a company, particularly in project-based industries such as construction. As a result, construction companies have adopted Information Technology (IT)-based KM systems (KMSs). KMS refers to the technology platform and infrastructure that an organization employs to support KM. However, the increasing attention given to KM is targeted at Large Multi-national Construction companies (LMCs), with little attention given to Small and Medium-sized Construction companies (SMCs). Compared to LMCs, SMCs need different sources and types of knowledge and technology to remain nourished and healthy. In this context, this research attempts to facilitate KM activities within SMCs through the distribution of a set of KM technologies tailored to meet the requirements of SMCs. First, we analyze key obstacles to implement KM activities within SMCs through a survey. Based on this analysis, a set of KM technologies are then identified and adapted to support the KM activities of SMCs in a feasible fashion. In addition, we discuss the expected change of organizational behavior by the distribution of those KM technologies. In the end, these technologies are synthesized into a web-based Construction Knowledge Management Portal (CKMP) system that seeks the inter-organizational sharing of construction knowledge. By delivering key KM technologies to SMCs, our study benefits both academia and the construction industry.
- construction knowledge management
- expert index
- knowledge management process
ASJC Scopus subject areas
- Civil and Structural Engineering