Automated group facilitation for gathering wide audience end-user requirements

Douglas C. Derrick, Aaron Read, Cuong Nguyen, Andy Callens, Gert Jan De Vreede

Research output: Chapter in Book/Report/Conference proceedingConference contribution

12 Scopus citations

Abstract

The System development projects continue to fail at unacceptable rates. Including a wide array of users in the requirements development process for a wide-audience system can help to increase system success. Facilitated group workshops can effectively and efficiently gather requirements from several different users. To decrease cost and increase the number of potential workshop participants, we designed an embodied agent facilitator to guide groups through the facilitation process. We extend previous research which found human facilitated prompting to be effective at increasing the completeness of requirements gathered by replacing the facilitator with an avatar which administered the same prompts. We hypothesize that the avatar facilitated group will also have a significant increase in the quality and quantity of requirements gathered and find support for our hypothesis.

Original languageEnglish (US)
Title of host publicationProceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013
Pages195-204
Number of pages10
DOIs
StatePublished - 2013
Event46th Annual Hawaii International Conference on System Sciences, HICSS 2013 - Wailea, Maui, HI, United States
Duration: Jan 7 2013Jan 10 2013

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Conference

Conference46th Annual Hawaii International Conference on System Sciences, HICSS 2013
CountryUnited States
CityWailea, Maui, HI
Period1/7/131/10/13

ASJC Scopus subject areas

  • Engineering(all)

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  • Cite this

    Derrick, D. C., Read, A., Nguyen, C., Callens, A., & De Vreede, G. J. (2013). Automated group facilitation for gathering wide audience end-user requirements. In Proceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013 (pp. 195-204). [6479858] (Proceedings of the Annual Hawaii International Conference on System Sciences). https://doi.org/10.1109/HICSS.2013.109