Community pharmacy-based point-of-care testing: A case study of pharmacist-physician collaborative working relationships

Jennifer L. Bacci, Donald Klepser, Heather Tilley, Jaclyn K. Smith, Michael E. Klepser

Research output: Contribution to journalArticlepeer-review

13 Scopus citations


Building collaborative working relationships (CWRs) with physicians or other prescribers is an important step for community pharmacists in establishing a collaborative practice agreement (CPA). This case study describes the individual, context, and exchange factors that drive pharmacist-physician CWR development for community pharmacy-based point-of-care (POC) testing. Two physicians who had entered in a CPA with community pharmacists to provide POC testing were surveyed and interviewed. High scores on the pharmacist-physician collaborative index indicated a high level of collaboration between the physicians and the pharmacist who initiated the relationship. Trust was established through the physicians' personal relationships with the pharmacist or due to the community pharmacy organization's strong reputation. The physicians' individual perceptions of community pharmacy-based POC testing affected their CWRs and willingness to establish a CPA. These findings suggest that exchange characteristics remain significant factors in CWR development. Individual factors may also contribute to physicians' willingness to advance their CWR to include a CPA for POC testing.

Original languageEnglish (US)
Pages (from-to)112-115
Number of pages4
JournalResearch in Social and Administrative Pharmacy
Issue number1
StatePublished - Jan 2018
Externally publishedYes


  • Clinical Laboratory Improvement Amendments
  • Collaborative practice agreements
  • Collaborative working relationship
  • Community pharmacy services
  • Point-of-care testing

ASJC Scopus subject areas

  • Pharmacy
  • Pharmaceutical Science


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