Conceptual foundations of crowdsourcing: A review of IS research

Jay Pedersen, David Kocsis, Abhishek Tripathi, Alvin Tarrell, Aruna Weerakoon, Nargess Tahmasbi, Jie Xiong, Wei Deng, Onook Oh, Gert Jan De Vreede

Research output: Chapter in Book/Report/Conference proceedingConference contribution

120 Scopus citations

Abstract

Crowdsourcing is a collaboration model enabled by people-centric web technologies to solve individual, organizational, and societal problems using a dynamically formed crowd of people who respond to an open call for participation. We report on a literature survey of crowdsourcing research, focusing on top journals and conferences in the Information Systems (IS) field. To our knowledge, ours is the first effort of this type in the IS discipline. Contributions include providing a synopsis of crowdsourcing research to date, a common definition for crowdsourcing, and a conceptual model for guiding future studies of crowdsourcing. We show how existing IS literature applies to the elements of that conceptual model: Problem, People (Problem Owner, Individual, and Crowd), Governance, Process, Technology, and Outcome. We close with suggestions for future research.

Original languageEnglish (US)
Title of host publicationProceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013
Pages579-588
Number of pages10
DOIs
StatePublished - 2013
Event46th Annual Hawaii International Conference on System Sciences, HICSS 2013 - Wailea, Maui, HI, United States
Duration: Jan 7 2013Jan 10 2013

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Conference

Conference46th Annual Hawaii International Conference on System Sciences, HICSS 2013
CountryUnited States
CityWailea, Maui, HI
Period1/7/131/10/13

ASJC Scopus subject areas

  • Engineering(all)

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    Pedersen, J., Kocsis, D., Tripathi, A., Tarrell, A., Weerakoon, A., Tahmasbi, N., Xiong, J., Deng, W., Oh, O., & De Vreede, G. J. (2013). Conceptual foundations of crowdsourcing: A review of IS research. In Proceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013 (pp. 579-588). [6479904] (Proceedings of the Annual Hawaii International Conference on System Sciences). https://doi.org/10.1109/HICSS.2013.143