@inproceedings{f6adfcfddf654f48b74fe7c8f11bab02,
title = "Determining patient{\textquoteright}s interest in patient portal use in a primary care clinic to improve portal adoption",
abstract = "Patients accessing their personal health information has the potential to improve their healthcare decision-making. Despite the potential benefits of patient portals and government reform, adoption has been poor. The objective of this project is to determine patients{\textquoteright} awareness of their patient portal and their interest in portal functionalities to assist with increasing patient portal adoption. Forty-two patients completed a 9-item survey at a primary care clinic. Descriptive statistics were used to summarize the data. 83% of patients were interested in having access to their health information. 55% were aware of the patient portal and only 35% were signed up. The main reason for not signing up was unawareness of service (35%). Majority of participants (77%) were most interested in viewing personal health information and 50% were interested in secure messaging. These results provide valuable information about patient{\textquoteright}s interest in accessing the patient portal and provides information on functionalities of interest.",
keywords = "Communication, Data display, Information need, Needs assessment, Patient-centered care, Patients, Personal health record, Primary health care",
author = "Clarke, {Martina A.} and Karls, {Kelly C.}",
note = "Publisher Copyright: {\textcopyright} Springer Nature Switzerland AG 2020.; AHFE International Conference on Human Factors and Ergonomics in Healthcare and Medical Devices, 2019 ; Conference date: 24-07-2019 Through 28-07-2019",
year = "2020",
doi = "10.1007/978-3-030-20451-8_10",
language = "English (US)",
isbn = "9783030204501",
series = "Advances in Intelligent Systems and Computing",
publisher = "Springer Verlag",
pages = "97--106",
editor = "Lightner, {Nancy J.} and Jay Kalra",
booktitle = "Advances in Human Factors and Ergonomics in Healthcare and Medical Devices - Proceedings of the AHFE International Conference on Human Factors and Ergonomics in Healthcare and Medical Devices, 2019",
}