Does tipping facilitate sexual objectification? The effect of tips on sexual harassment of bar and restaurant servers

Olivier Klein, Camila Arnal, Sarah Eagan, Philippe Bernard, Sarah J. Gervais

Research output: Contribution to journalArticle

Abstract

Purpose: In many countries, service workers' (e.g. restaurant staff, bartenders) income depends highly on tips. Such workers are often female and targeted by sexual harassment. The purpose of this paper was to investigate whether the mode of compensation (tips vs. no tips) could play a causal role in the perceived legitimacy of sexual harassment. Design/methodology/approach: In an experimental study (N = 161), the authors manipulated the source of income of a fictional female bartender (fixed income vs. smaller fixed income + tips) as well as whether she or her boss chose her (sexualized) clothing. The authors then asked male participants in an online survey to imagine being her customer and to form an impression of her. Findings: The bartender was viewed as more sexualized, more manipulative and sexual behaviors toward her were perceived as more legitimate when she received tips. Further, the effect of tipping on the legitimacy of sexual behaviors was mediated by perceptions that she was manipulative. The target was perceived as more manipulative when she chose her clothes than not. Research limitations/implications: The study is an online scenario study and, as a consequence, assesses only judgments rather than actual behaviors. Practical implications: Encouraging fixed salaries rather than tipping could reduce the occurrence of sexual harassment. Social implications: The present work suggests that tipping may play a detrimental role in service workers' well-being by contributing to an environment in which sexual harassment is perceived as legitimate. Originality/value: To the authors’ knowledge, this is the first study showing that mode of compensation can increase the objectification of workers and legitimize sexually objectifying behaviors toward them.

Original languageEnglish (US)
JournalEquality, Diversity and Inclusion
DOIs
StateAccepted/In press - 2020

Keywords

  • Income
  • Service workers
  • Sexual harassment
  • Sexual objectification
  • Tipping
  • Waitresses

ASJC Scopus subject areas

  • Gender Studies
  • Cultural Studies
  • Organizational Behavior and Human Resource Management

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