Electronic health records: Eliciting behavioral health providers' beliefs

Nancy Shank, Elizabeth Willborn, Lisa Pytlikzillig, Harmonijoie Noel

Research output: Contribution to journalArticle

11 Scopus citations


Interviews with 32 community behavioral health providers elicited perceived benefits and barriers of using electronic health records. Themes identified were (a) quality of care, (b) privacy and security, and (c) delivery of services. Benefits to quality of care were mentioned by 100% of the providers, and barriers by 59% of providers. Barriers involving privacy and security concerns were mentioned by 100% of providers, and benefits by 22%. Barriers to delivery of services were mentioned by 97% of providers, and benefits by 66%. Most providers (81%) expressed overall positive support for electronic behavioral health records.

Original languageEnglish (US)
Pages (from-to)249-254
Number of pages6
JournalCommunity Mental Health Journal
Issue number2
StatePublished - Apr 1 2012



  • Electronic health records
  • Healthcare provider beliefs
  • Qualitative methods

ASJC Scopus subject areas

  • Health(social science)
  • Public Health, Environmental and Occupational Health
  • Psychiatry and Mental health

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