Exploring the effects of a convergence intervention on the artifacts of an ideation activity during sensemaking

Victoria Badura, Aaron S. Read, Robert O. Briggs, Gert Jan De Vreede

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

Organizations must enlist the efforts of groups to solve important problems. Six patterns of collaboration describe group behavior as they work towards solutions. The convergence patterns of collaboration- reduce and clarify are key in helping a group focus effort on issues that are worthy of further attention. These group behaviors have not been extensively studied in the literature. In the current study, we further this research effort by exploring and characterizing the effects of a fast focus intervention on an ideation artifact. Researchers conducted an observational case study of executives addressing a real task within a large organization. Analysis of the problem statements generated during a problem identification and clarification session revealed several implications about convergence activities. The FastFocus thinkLet was found to reduce the number of concepts from 246 down to 30, a reduction of 76%. Ambiguity was reduced from 45% in the ideation artifact to 3% in the converged artifact. A serendipitous event in the field allowed researchers a window into comprehensiveness, showing that the FastFocus thinkLet may not contribute to comprehensiveness as much as was previously thought. Finally implications for brainstorming instructions were identified that may contribute to reduced ambiguity in ideation artifacts.

Original languageEnglish (US)
Title of host publicationGroupware
Subtitle of host publicationDesign, Implementation, and Use - 15th International Workshop, CRIWG 2009, Proceedings
Pages79-93
Number of pages15
DOIs
StatePublished - Nov 2 2009
Event15th International Workshop of Groupware, CRIWG 2009 - Peso da Regua, Douro, Portugal
Duration: Sep 13 2009Sep 17 2009

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume5784 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference15th International Workshop of Groupware, CRIWG 2009
CountryPortugal
CityPeso da Regua, Douro
Period9/13/099/17/09

Keywords

  • Collaboration
  • Convergence
  • Group Support Systems
  • Information Overload

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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    Badura, V., Read, A. S., Briggs, R. O., & De Vreede, G. J. (2009). Exploring the effects of a convergence intervention on the artifacts of an ideation activity during sensemaking. In Groupware: Design, Implementation, and Use - 15th International Workshop, CRIWG 2009, Proceedings (pp. 79-93). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5784 LNCS). https://doi.org/10.1007/978-3-642-04216-4_7