Abstract
Through its intrinsic complexity policy making presents a challenging supportive process for GSS support. This paper presents two case studies for GSS to support policy-making. Apart from meeting process and outcome we measured policy context, preparation and long-term impact. Results suggest that GSS support reached the limit for effective group support. Idea generation, visual modeling and anonymity appear highly successful in a multi party policy environment, whereas lack of expression possibilities of the support system, divergence of goals and views of participants, and sense of voting is evaluated less favorable. On method, assessment of the impact long after the session surfaces new insights, thus stressing the need for more longitudinal research in GSS.
Original language | English (US) |
---|---|
Pages | 148-157 |
Number of pages | 10 |
State | Published - 1997 |
Event | Proceedings of the 1997 International ACM SIGGROUP Conference on Supporting Group Work, GROUP'97 - Phoenix, AZ, USA Duration: Nov 16 1997 → Nov 19 1997 |
Other
Other | Proceedings of the 1997 International ACM SIGGROUP Conference on Supporting Group Work, GROUP'97 |
---|---|
City | Phoenix, AZ, USA |
Period | 11/16/97 → 11/19/97 |
ASJC Scopus subject areas
- General Engineering