TY - JOUR
T1 - How a health center eliminated the waiting list for psychiatric services
AU - Kinnan, Shannon
AU - Emerson, Margaret R.
AU - Kern, John
AU - Ratzliff, Anna
N1 - Publisher Copyright:
© AANS 2019, except where prohibited by US copyright law
PY - 2019
Y1 - 2019
N2 - A quality improvement project was delivered by a federally qualified health center to improve patient access to psychiatric services. The effort was supported by training and technical assistance provided by the American Psychiatric Association Support and Alignment Network. Over a 3-year period, the collaborative care model (CoCM) and other integrated consultative strategies were implemented. As a result, the waitlist was reduced from 350 patients to 1 patient. The use of the CoCM and other integrated care strategies was successful in eliminating a psychiatric service waitlist in this primary care setting.
AB - A quality improvement project was delivered by a federally qualified health center to improve patient access to psychiatric services. The effort was supported by training and technical assistance provided by the American Psychiatric Association Support and Alignment Network. Over a 3-year period, the collaborative care model (CoCM) and other integrated consultative strategies were implemented. As a result, the waitlist was reduced from 350 patients to 1 patient. The use of the CoCM and other integrated care strategies was successful in eliminating a psychiatric service waitlist in this primary care setting.
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U2 - 10.1176/appi.ps.201900222
DO - 10.1176/appi.ps.201900222
M3 - Article
C2 - 31615366
AN - SCOPUS:85075960815
VL - 70
SP - 1176
EP - 1179
JO - Hospital and Community Psychiatry
JF - Hospital and Community Psychiatry
SN - 1075-2730
IS - 12
ER -