How can information and communication technology bring about development? An information architecture for guiding interventions in developing regions

Mehruz Kamal, Sajda Qureshi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

10 Scopus citations

Abstract

While a great deal is known about how Information and Communication Technologies are used in developing and underserved communities, there are still gaps as to how ICTs may enable development outcomes to be achieved. It appears that the majority of businesses in developing regions are micro-enterprises which employ between 1-5 people and face challenges of limited resources. This research investigates what is known about how ICTs bring about development and uses these insights to develop an information architecture adapted from the Zachman Framework that integrates the different perspectives. In this research, the key stakeholders are the micro-entrepreneurs who adopt technology to support their businesses and livelihoods. We selected this type of business because the majority of businesses in developing regions are micro-enterprises and their ability to survive greatly increases when they learn to adopt ICTs. However, the challenges are many and their ability to adopt technology depends upon the social, human and economic conditions in which they find themselves. The information architecture proposed in this research considers these challenges and enables appropriate ICTs interventions to be applied. The contribution of this paper is in an information architecture through which development strategies may be implemented.

Original languageEnglish (US)
Title of host publication15th Americas Conference on Information Systems 2009, AMCIS 2009
PublisherAIS/ICIS Administrative Office
Pages1557-1566
Number of pages10
ISBN (Print)9781615675814
StatePublished - Jan 1 2009
Event15th Americas Conference on Information Systems 2009, AMCIS 2009 - San Francisco, CA, United States
Duration: Aug 6 2009Aug 9 2009

Publication series

Name15th Americas Conference on Information Systems 2009, AMCIS 2009
Volume3

Conference

Conference15th Americas Conference on Information Systems 2009, AMCIS 2009
CountryUnited States
CitySan Francisco, CA
Period8/6/098/9/09

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Keywords

  • Development
  • Economic
  • Human
  • Information architecture
  • Interventions
  • Social
  • Zachman framework

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

Cite this

Kamal, M., & Qureshi, S. (2009). How can information and communication technology bring about development? An information architecture for guiding interventions in developing regions. In 15th Americas Conference on Information Systems 2009, AMCIS 2009 (pp. 1557-1566). (15th Americas Conference on Information Systems 2009, AMCIS 2009; Vol. 3). AIS/ICIS Administrative Office.