How to overcome the knowledge paradox: Activate knowledge identity, not just organize information

Sajda Qureshi, Peter Keen

Research output: Contribution to journalConference article

2 Scopus citations

Abstract

A paradox appears to thwart traditional knowledge sharing efforts in organizations: the greater the benefit of a piece of knowledge to an organization the less likely that it will be shared. This paper suggests that in order to mobilize knowledge where there is demand for it, it has to be activated. This paper considers the knowledge identity of the person whose knowledge is to be activated and uses these identities to analyze a case study in which highly distributed knowledge is activated. The analysis reveals activation effects needed to mobilize each of the knowledge identities.

Original languageEnglish (US)
Pages (from-to)242
Number of pages1
JournalProceedings of the Annual Hawaii International Conference on System Sciences
StatePublished - 2005
Event38th Annual Hawaii International Conference on System Sciences - Big Island, HI, United States
Duration: Jan 3 2005Jan 6 2005

ASJC Scopus subject areas

  • Engineering(all)

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