@inproceedings{b565602886c54cf88855c375d0d0fe61,
title = "Identifying Persistent Usability Issues When Using an Electronic Health Record to Inform EHR Instructional Redesign",
abstract = "Ineffective training can impact the perceived ease of use of an electronic health record (EHR) system. This study aims to determine persistent usability issues experienced by primary care residents when using an EHR to inform EHR instructional overhaul. Methods: Primary care residents participated in two rounds of usability tests. Physicians completed nineteen tasks based on an Five themes emerged during analysis: (1) Inconsistencies, (2) User Interface Issues, (3) Structured Data Issues, (4) Ambiguous Terminologies, and (5) Workarounds. This study was novel in that the authors have no knowledge of any iterative EHR usability studies among primary care residents to assist in improving EHR training.",
keywords = "Electronic health record, Human-computer interaction, Usability",
author = "Clarke, {Martina A.} and Belden, {Jeffery L.} and Kim, {Min S.}",
note = "Publisher Copyright: {\textcopyright} 2020, The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG.; AHFE Virtual Conference on Human Factors and Ergonomics in Healthcare and Medical Devices, and the International Conference on Human Factors in Aging and Special Needs, 2020 ; Conference date: 16-07-2020 Through 20-07-2020",
year = "2020",
doi = "10.1007/978-3-030-50838-8_38",
language = "English (US)",
isbn = "9783030508371",
series = "Advances in Intelligent Systems and Computing",
publisher = "Springer",
pages = "274--281",
editor = "Jay Kalra and Lightner, {Nancy J.}",
booktitle = "Advances in Human Factors and Ergonomics in Healthcare and Medical Devices - Proceedings of the AHFE 2020 Virtual Conference on Human Factors and Ergonomics in Healthcare and Medical Devices",
}