TY - GEN
T1 - Iterative implementation of a remote cardiac patient monitoring device using qualitative analysis and human factors engineering
AU - Lowndes, Bethany R.
AU - Finnie, Dawn
AU - Hathaway, Julie
AU - Ridgeway, Jennifer L.
AU - Vickers-Douglas, Kristin
AU - Bruce, Charles
AU - Hallbeck, M. Susan
PY - 2017
Y1 - 2017
N2 - Remote monitoring has the potential to improve patient care and satisfaction while reducing the cost of care and burden on the healthcare system for Congestive Heart Failure (CHF) and Atrial Fibrillation (AF) patients. However, the device must be convenient and easy for the population to use correctly. In this study, human factors and qualitative researchers evaluated the use of a remote cardiac monitoring device during a clinical trial with 74 CHF and AF patients. Human factors usability concerns centered on device use and the information presented in the manual. The key themes identified during the qualitative analysis were related to patient education. These findings were incorporated into device design, user manual, or education material updates. This study illustrates how these methods can infuse patient experience into device design to inform continued quality improvement and usability refinement specifically in devices to aid CHF and AF patients without added burden.
AB - Remote monitoring has the potential to improve patient care and satisfaction while reducing the cost of care and burden on the healthcare system for Congestive Heart Failure (CHF) and Atrial Fibrillation (AF) patients. However, the device must be convenient and easy for the population to use correctly. In this study, human factors and qualitative researchers evaluated the use of a remote cardiac monitoring device during a clinical trial with 74 CHF and AF patients. Human factors usability concerns centered on device use and the information presented in the manual. The key themes identified during the qualitative analysis were related to patient education. These findings were incorporated into device design, user manual, or education material updates. This study illustrates how these methods can infuse patient experience into device design to inform continued quality improvement and usability refinement specifically in devices to aid CHF and AF patients without added burden.
UR - http://www.scopus.com/inward/record.url?scp=85042507304&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85042507304&partnerID=8YFLogxK
U2 - 10.1177/1541931213601874
DO - 10.1177/1541931213601874
M3 - Conference contribution
AN - SCOPUS:85042507304
T3 - Proceedings of the Human Factors and Ergonomics Society
SP - 1081
EP - 1085
BT - Proceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
PB - Human Factors an Ergonomics Society Inc.
T2 - Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
Y2 - 9 October 2017 through 13 October 2017
ER -