TY - JOUR
T1 - Job satisfaction of child welfare workers in an urban setting
T2 - Status and predictors
AU - Sharma, Jennifer
AU - McKelvey, Janet
AU - Hardy, Ron
AU - Epstein, Michael H.
AU - Lomax, Richard G.
AU - Hruby, Paula Jo
N1 - Funding Information:
This paper was supported in part by the Annie E. Casey Foundation, Evaluation Grants Program. The opinions and statements in this article are those of the authors and in no way represent positions of the Annie E. Casey Foundation. The authors wish to thank the Kaleidoscope administrators, Karl Dennis and Olivia Dundich for their support in the current evaluation, the Satellite staff members for their assistance in developing and completing the Job Satisfaction Scale, and Dr. Cynthia Guy, Senior Research Associate for the Annie E. Casey Foundation, for her continued support and assistance with the overall evaluation.
PY - 1997
Y1 - 1997
N2 - Large urban areas present many challenges to those children and adults who reside in those settings. The social service workers in urban areas have clients with complex, multiple needs. Reliable and consistent workers are essential to successfully working with these families. In the current study, the job satisfaction of 29 social service workers in an urban child welfare agency was assessed using the Job Satisfaction Scale (JSS). The JSS measures satisfaction in 7 areas of one's job (i.e., work, supervision, coworkers, pay and promotion, work environment, training, and position). Data indicated that the staff were relatively satisfied, that satisfaction did not vary by staff position (family worker vs. social worker/supervisor), and that neither demographic factors nor prior experiences were predictors of job satisfaction. Implications for agency management and the provision of social services to urban families are discussed.
AB - Large urban areas present many challenges to those children and adults who reside in those settings. The social service workers in urban areas have clients with complex, multiple needs. Reliable and consistent workers are essential to successfully working with these families. In the current study, the job satisfaction of 29 social service workers in an urban child welfare agency was assessed using the Job Satisfaction Scale (JSS). The JSS measures satisfaction in 7 areas of one's job (i.e., work, supervision, coworkers, pay and promotion, work environment, training, and position). Data indicated that the staff were relatively satisfied, that satisfaction did not vary by staff position (family worker vs. social worker/supervisor), and that neither demographic factors nor prior experiences were predictors of job satisfaction. Implications for agency management and the provision of social services to urban families are discussed.
KW - Job Satisfaction Scale
KW - Job satisfaction
KW - Social service workers
KW - Urban child welfare agency
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U2 - 10.1023/A:1025002808629
DO - 10.1023/A:1025002808629
M3 - Article
AN - SCOPUS:34247430236
SN - 1062-1024
VL - 6
SP - 209
EP - 219
JO - Journal of Child and Family Studies
JF - Journal of Child and Family Studies
IS - 2
ER -