Managerial emotionality in Chinese factories

Kathleen J. Krone, Ling Chen, Diane Kay Sloan, Linda M. Gallant

Research output: Contribution to journalArticlepeer-review

16 Scopus citations


Managerial emotion may be experienced and handled differently when reason and emotion are understood to be continuously (e.g., Eastern cultures) rather than dichotomously (e.g., Western cultures) related. Using a social constructionist perspective, this study investigated emotionality among directors from 48 different factories in the People's Republic of China. Social, moral, and material/economic situations were identified as sources of pleasant and unpleasant managerial emotional experience. Thought-feeling continuities were identified in how the managers described their emotional experiences. Both pleasant and unpleasant emotions were experienced very intensely and were managed in ways that both conformed to and departed from cultural ideals. Managerial emotions appeared to be best handled by thinking through them rather than by venting or suppressing them.

Original languageEnglish (US)
Pages (from-to)6-50
Number of pages45
JournalManagement Communication Quarterly
Issue number1
StatePublished - 1997
Externally publishedYes

ASJC Scopus subject areas

  • Communication
  • Strategy and Management


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