Micro-internships on the margins

Margeret Hall, Michelle Friend, Markus Krause

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Scopus citations


Mooqita creates, delivers, and proctors a massively open online course (MOOC) in conjunction with a regional homeless shelter and local industry for people currently experiencing homelessness. It is estimated that 25% of the homeless are working or have worked within the past quarter. Additionally, around 30% of homeless in the metro area have previously served in the armed forces. Some number of the homeless are employed or employable: still, these numbers are an indicator that the local homeless population is suffering from a basic mismatch of skills and the local labor market. Mooqita provides an ideal match because local companies face a shortage of workers, while potential employees struggle with a variety of challenges that may interfere with gaining the appropriate training and experience required by those employers. By designing the program specifically to target this population, we meet their needs for training and valuable job skills in a uniquely challenging situation. The self-paced course will concentrate on three locally in-demand technology skills. The value of this approach to learners is three-fold. Learners will learn by doing with practical, near-to-real world challenges. They will graduate from the MOOC with in-demand skillsets. Finally, tying learning outcomes to small payments incentivizes course completion while gaining financial stability. Local industry will also benefit from a stronger workforce pipeline trained to their specific needs.

Original languageEnglish (US)
Title of host publicationUniversal Access in Human-Computer Interaction. Virtual, Augmented, and Intelligent Environments - 12th International Conference, UAHCI 2018, Held as Part of HCI International 2018, Proceedings
EditorsMargherita Antona, Constantine Stephanidis
PublisherSpringer Verlag
Number of pages10
ISBN (Print)9783319920511
StatePublished - 2018
Event12th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2018 Held as Part of HCI International 2018 - Las Vegas, United States
Duration: Jul 15 2018Jul 20 2018

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10908 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


Other12th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2018 Held as Part of HCI International 2018
Country/TerritoryUnited States
CityLas Vegas


  • Computer science education
  • Homelessness
  • MOOC
  • Online education
  • Workforce development

ASJC Scopus subject areas

  • Theoretical Computer Science
  • General Computer Science


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