Although efficiency of state services depends increasingly on information systems, there is a dearth of theory to explain their management in government (Fountain, 2001; Caudle, 1996; National Commission on State and Local Public Service, 1993). Multidisciplinary research discussed and presented here demonstrates the lack of workable SISP models for state government. Success of SISP in the private sector suggests that appropriate models could help bridge the gap between state resources and citizen needs (Dufner, Holley and Reed, 2002). New theoretical models of SISP, based on data covering 50 states (Government Performance Project, 2001), are introduced. Plans for research on using the models to understand the role of IS in leveraging resources for state government elder services are presented and discussed.
|Original language||English (US)|
|Number of pages||1|
|Journal||Proceedings of the Annual Hawaii International Conference on System Sciences|
|State||Published - 2005|
|Event||38th Annual Hawaii International Conference on System Sciences - Big Island, HI, United States|
Duration: Jan 3 2005 → Jan 6 2005
ASJC Scopus subject areas