On the convergence of knowledge management and groupware

Sajda Qureshi, Vlatka Hlupic, Robert O. Briggs

Research output: Chapter in Book/Report/Conference proceedingChapter

12 Scopus citations

Abstract

As successful organizations recognize that they need to convert their intellectual resources into customized services, the value of electronic collaboration has increased. Current efforts in managing knowledge have concentrated on producing; sharing and storing knowledge while business problems require the combined use of these intellectual resources to enable organizations to provide innovative and customized services. This paper argues that knowledge management and collaboration have common, mutually interdependent purposes and practices. It develops a framework that demonstrates this interdependence, mapping collaboration technologies to knowledge management activities. It concludes with a call for the convergence of these two streams for the benefit of researchers, practitioners, and organizations.

Original languageEnglish (US)
Title of host publicationLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
EditorsGert-Jan de Vreede, Luis A. Guerrero, Gabriela Marin Raventos
PublisherSpringer Verlag
Pages25-33
Number of pages9
ISBN (Print)9783540230168
DOIs
StatePublished - 2004

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume3198
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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