Patterns of information technology (IT) adaptation in building shared mental models for crisis management teams

Xiaodan Yu, Deepak Khazanchi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

One of the essential tasks of crisis management is to develop shared mental models (SMM) among teams and members about the crisis at hand, i.e. shared understanding of the task, process, technology and the teams. This is essential for developing an effective crisis management strategy. In this paper we draw lessons from our studies of distributed teams and their adaptation of IT capabilities to impact shared understanding. In particular, we discuss how patterns of the interplay between IT adaptation and SMM development have implications for crisis management teams.

Original languageEnglish (US)
Title of host publicationISCRAM 2015 Conference Proceedings - 12th International Conference on Information Systems for Crisis Response and Management
EditorsLeysia A. Palen, Tina Comes, Monika Buscher, Amanda Lee Hughes, Leysia A. Palen
PublisherInformation Systems for Crisis Response and Management, ISCRAM
Pages329-342
Number of pages14
ISBN (Electronic)9788271177881
StatePublished - 2015
Event12th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2015 - Kristiansand, Norway
Duration: May 24 2015May 27 2015

Publication series

NameISCRAM 2015 Conference Proceedings - 12th International Conference on Information Systems for Crisis Response and Management
Volume2015-January

Other

Other12th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2015
CountryNorway
CityKristiansand
Period5/24/155/27/15

Keywords

  • Case study
  • Crisis management
  • Information technology adaptation
  • Shared mental models

ASJC Scopus subject areas

  • Information Systems
  • Electrical and Electronic Engineering
  • Information Systems and Management
  • Computer Networks and Communications

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  • Cite this

    Yu, X., & Khazanchi, D. (2015). Patterns of information technology (IT) adaptation in building shared mental models for crisis management teams. In L. A. Palen, T. Comes, M. Buscher, A. L. Hughes, & L. A. Palen (Eds.), ISCRAM 2015 Conference Proceedings - 12th International Conference on Information Systems for Crisis Response and Management (pp. 329-342). (ISCRAM 2015 Conference Proceedings - 12th International Conference on Information Systems for Crisis Response and Management; Vol. 2015-January). Information Systems for Crisis Response and Management, ISCRAM.