Abstract
This project investigated the effects of a systematic pinpointing and feedback system upon staff follow-through with assignments on a rehabilitation impatient service. The number and percentage of tasks were recorded over 8 weeks. An ABAB time series reversal design was used where the baseline phases occurred during weeks 1-2 and 5-6, and the intervention occurred during weeks 3-4 and 7-8. Intervention consisted of directing chart round interactions so that assignments were given to specific team members and a list of these tasks was distributed to the team. Results indicated that team performance was significantly affected during intervention weeks. Specifically, the percentage of pinpointing increased from 40% during baseline to an intervention average of 96%. Also, team compliance increased from baseline levels averaging 44% to a mean of 87% during the intervention. The effects of such inexpensive techniques on team effectiveness and the resultant cost benefits to patients in a rehabilitation setting are reviewed.
Original language | English (US) |
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Pages (from-to) | 53-64 |
Number of pages | 12 |
Journal | Journal of Behavioral Medicine |
Volume | 4 |
Issue number | 1 |
DOIs | |
State | Published - Mar 1981 |
Keywords
- behavioral medicine
- pinpointing
- rehabilitation
- staff compliance
ASJC Scopus subject areas
- General Psychology
- Psychiatry and Mental health