TY - GEN
T1 - Role separation in strategies for collaboration support
AU - Kolfschoten, Gwendolyn L.
AU - Niederman, Fred
AU - Briggs, Robert O.
AU - De Vreede, Gert Jan
N1 - Funding Information:
This work is supported by the National Natural Science Foundation of China under Grant No. 51476181 and 61675236, Youth Innovation Promotion Association CAS (No. 2015020), and CAS Key Laboratory of Cryogenics, Technical Institute of Physics and Chemistry (No. CRYOQN201306). We also appreciate the reviewers for their valuable suggestions.
PY - 2008
Y1 - 2008
N2 - Collaboration support consists of process and (optionally) technology support. For these two types of support we can distinguish a design task (to design the process and the technology), an application task (to apply the process and to use the technology) and a management task (to manage the implementation and control of the process and to manage the maintenance of the technology). In our interviews we found that in many organizations only one role is distinguished for collaboration support; a facilitator. The facilitator often does the design and execution of the collaboration process and in many cases also takes care of the project management (e.g. acquisition of sessions, management of facilitation team and business administration) and technology application (operating the technology). External roles are often the design of the technology and the maintenance of the technology (hardware & software maintenance).
AB - Collaboration support consists of process and (optionally) technology support. For these two types of support we can distinguish a design task (to design the process and the technology), an application task (to apply the process and to use the technology) and a management task (to manage the implementation and control of the process and to manage the maintenance of the technology). In our interviews we found that in many organizations only one role is distinguished for collaboration support; a facilitator. The facilitator often does the design and execution of the collaboration process and in many cases also takes care of the project management (e.g. acquisition of sessions, management of facilitation team and business administration) and technology application (operating the technology). External roles are often the design of the technology and the maintenance of the technology (hardware & software maintenance).
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U2 - 10.1109/HICSS.2008.381
DO - 10.1109/HICSS.2008.381
M3 - Conference contribution
AN - SCOPUS:51449102615
SN - 0769530753
SN - 9780769530758
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
BT - Proceedings of the 41st Annual Hawaii International Conference on System Sciences 2008, HICSS
T2 - 41st Annual Hawaii International Conference on System Sciences 2008, HICSS
Y2 - 7 January 2008 through 10 January 2008
ER -