Social inclusion in a hyperconnected world

Michelle Carter, Deborah J. Armstrong, Allen S. Lee, Eleanor T. Loiacono, Jason Bennett Thatcher

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations


Early 'digital divide' research focused on inequalities between those who had access to information technologies (IT) and those who did not. This research reflected the view that IT was creating a parallel reality, which people needed to connect to, or risk being left behind. Fast forward to 2013 and a 'hyperconnected' world has emerged, characterized by immediate access to information, institutions, and people. The central place of IT in this open, digital world creates a need to investigate the part IT plays in determining the extent to which people can participate in a hyperconnected society. To that end, this panel considers how information systems (IS) research can help reframe digital divide research to address broader issues related to social inclusion. The panel includes reflection on whether investigating the implications of hyperconnectivity for social inclusion requires IS researchers to expand their conceptualizations of 'legitimate' IS research questions, theories, and methods.

Original languageEnglish (US)
Title of host publication19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World
Subtitle of host publicationAnything, Anywhere, Anytime
Number of pages3
StatePublished - 2013
Event19th Americas Conference on Information Systems, AMCIS 2013 - Chicago, IL, United States
Duration: Aug 15 2013Aug 17 2013

Publication series

Name19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime


Conference19th Americas Conference on Information Systems, AMCIS 2013
Country/TerritoryUnited States
CityChicago, IL


  • Digital divide
  • IS research
  • Social inclusion

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Computer Science Applications
  • Information Systems
  • Library and Information Sciences


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