TY - JOUR
T1 - Telehealth delivery of mental health services
T2 - An analysis of private insurance claims data in the United States
AU - Wilson, Fernando A.
AU - Rampa, Sankeerth
AU - Trout, Kate E.
AU - Stimpson, Jim P.
N1 - Funding Information:
Dr. Wilson and Dr. Rampa are with the College of Public Health, University of Nebraska Medical Center, Omaha; Dr. Trout is with Peru State College, Peru, Nebraska; and Dr. Stimpson is with the Graduate School of Public Health and Health Policy, City University of New York, New York. Send correspondence to Dr. Wilson (e-mail: fernando.wilson@ unmc.edu). This study was funded by Health Care Cost Institute (HCCI). The claims data that were used in this analysis were provided by HCCI, along with the companies providing data to it—Aetna, Humana, and UnitedHealthcare.
PY - 2017/12/1
Y1 - 2017/12/1
N2 - Objective: This study characterizes telehealth claims for mental health and substance abuse (MH/SA) services by using national private claims data. Methods: Telehealth-related mental health service claims were identified with private claims data from 2009 to 2013. These data-provided by the Health Care Cost Institute-included claims from Aetna, Humana, and UnitedHealth for more than 50 million individuals per year. Results: In 2009-2013, there were 13,480 MH/SA telehealth provider claims out of 3,986,159 claims, with the majority of telehealth claims submitted by psychiatrists. For telehealth services, there was a decreasing trend for average reimbursements ($54.61 in 2009 to $43.28 in 2013). Average reimbursements for telehealth claims were half those for nontelehealth claims. Reimbursements for nine of the top 10 telehealth services were lower in 2015 dollars than for the same services provided during face-to-face treatment. Conclusions: Widespread adoption and use of costly telehealth technologies for mental health services may be limited by low reimbursements for telehealth services.
AB - Objective: This study characterizes telehealth claims for mental health and substance abuse (MH/SA) services by using national private claims data. Methods: Telehealth-related mental health service claims were identified with private claims data from 2009 to 2013. These data-provided by the Health Care Cost Institute-included claims from Aetna, Humana, and UnitedHealth for more than 50 million individuals per year. Results: In 2009-2013, there were 13,480 MH/SA telehealth provider claims out of 3,986,159 claims, with the majority of telehealth claims submitted by psychiatrists. For telehealth services, there was a decreasing trend for average reimbursements ($54.61 in 2009 to $43.28 in 2013). Average reimbursements for telehealth claims were half those for nontelehealth claims. Reimbursements for nine of the top 10 telehealth services were lower in 2015 dollars than for the same services provided during face-to-face treatment. Conclusions: Widespread adoption and use of costly telehealth technologies for mental health services may be limited by low reimbursements for telehealth services.
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U2 - 10.1176/appi.ps.201700017
DO - 10.1176/appi.ps.201700017
M3 - Article
C2 - 28859581
AN - SCOPUS:85037028110
SN - 1075-2730
VL - 68
SP - 1303
EP - 1306
JO - Hospital and Community Psychiatry
JF - Hospital and Community Psychiatry
IS - 12
ER -