The collaboration engineering approach for designing collaboration processes

Gwendolyn L. Kolfschoten, Gert Jan De Vreede

Research output: Chapter in Book/Report/Conference proceedingConference contribution

41 Scopus citations

Abstract

Collaboration Engineering is an approach to design and deploy collaboration processes that can be executed by practitioners for high value recurring tasks. A collaboration engineer designs collaboration processes and transfers them to practitioners in an organization. Through the recurring nature of the task, combined with lower investment in training, the approach is more likely to be successful in organizations because it is easier to adopt and sustain collaboration support in this way. In order to be successful, collaboration engineers need to develop collaboration process designs that have many more functions and requirements than traditional process agenda's of facilitators. This paper describes a step-by-step approach for the design of such collaboration processes. The approach was evaluated in a number of iterations. The evaluation results provide support for the usefulness of the approach.

Original languageEnglish (US)
Title of host publicationGroupware
Subtitle of host publicationDesign, Implementation, and Use - 13th International Workshop, CRIWG 2007, Proceedings
PublisherSpringer Verlag
Pages95-110
Number of pages16
ISBN (Print)9783540748113
DOIs
StatePublished - 2007
Event13th International Workshop on Groupware, CRIWG 2007 - Bariloche, Argentina
Duration: Sep 16 2007Sep 20 2007

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume4715 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference13th International Workshop on Groupware, CRIWG 2007
CountryArgentina
CityBariloche
Period9/16/079/20/07

Keywords

  • Collaboration engineering
  • Design approach
  • Design patterns
  • ThinkLets

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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