The dark side of CRM: Brand relationships and violent extremist organisations

Michael Breazeale, Erin G. Pleggenkuhle-Miles, Mackenzie Harms, Gina Scott Ligon

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish (US)
Title of host publicationThe Dark Side of CRM
Subtitle of host publicationCustomers, Relationships and Management
PublisherTaylor and Francis Inc.
Number of pages22
ISBN (Electronic)9781317621997
ISBN (Print)9781138803312
StatePublished - Sep 4 2015

ASJC Scopus subject areas

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)

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