The dark side of CRM: Brand relationships and violent extremist organisations

Michael Breazeale, Erin G. Pleggenkuhle-Miles, Mackenzie Harms, Gina Scott Ligon

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish (US)
Title of host publicationThe Dark Side of CRM
Subtitle of host publicationCustomers, Relationships and Management
PublisherTaylor and Francis Inc.
Pages174-195
Number of pages22
ISBN (Electronic)9781317621997
ISBN (Print)9781138803312
DOIs
StatePublished - Sep 4 2015

ASJC Scopus subject areas

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)

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