The invisible pilot in virtual teams: An investigation of the impact of facilitation on virtual teams

Viet Dao, Laku Chidambaram, Gert Jan de Vreede

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Although facilitation and leadership behaviors are thought to be critical to the success of virtual teams, little research has been done to examine the impact of facilitation behaviors on virtual teams. In order to fill this knowledge gap, this study empirically examines the impact of external facilitation behaviors on virtual team interactions and outcomes. Contrary to common belief, our findings suggest that high levels of external facilitation have negative impacts on relational outcomes, measured by team cohesion. Virtual teams with limited facilitation experienced higher levels of cohesion than virtual teams that were highly facilitated. Self facilitation behaviors were observed with virtual teams with limited external facilitation, which might serve virtual teams better than external facilitation.

Original languageEnglish (US)
Title of host publicationAssociation for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006
Pages1496-1502
Number of pages7
StatePublished - Dec 1 2006
Event12th Americas Conference on Information Systems, AMCIS 2006 - Acapulco, Mexico
Duration: Aug 4 2006Aug 6 2006

Publication series

NameAssociation for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006
Volume3

Conference

Conference12th Americas Conference on Information Systems, AMCIS 2006
CountryMexico
CityAcapulco
Period8/4/068/6/06

Keywords

  • Emergent facilitation behaviors
  • External facilitation
  • Virtual teams

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Library and Information Sciences
  • Information Systems

Fingerprint Dive into the research topics of 'The invisible pilot in virtual teams: An investigation of the impact of facilitation on virtual teams'. Together they form a unique fingerprint.

  • Cite this

    Dao, V., Chidambaram, L., & de Vreede, G. J. (2006). The invisible pilot in virtual teams: An investigation of the impact of facilitation on virtual teams. In Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006 (pp. 1496-1502). (Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006; Vol. 3).