TY - GEN
T1 - The invisible pilot in virtual teams
T2 - 12th Americas Conference on Information Systems, AMCIS 2006
AU - Dao, Viet
AU - Chidambaram, Laku
AU - de Vreede, Gert Jan
PY - 2006
Y1 - 2006
N2 - Although facilitation and leadership behaviors are thought to be critical to the success of virtual teams, little research has been done to examine the impact of facilitation behaviors on virtual teams. In order to fill this knowledge gap, this study empirically examines the impact of external facilitation behaviors on virtual team interactions and outcomes. Contrary to common belief, our findings suggest that high levels of external facilitation have negative impacts on relational outcomes, measured by team cohesion. Virtual teams with limited facilitation experienced higher levels of cohesion than virtual teams that were highly facilitated. Self facilitation behaviors were observed with virtual teams with limited external facilitation, which might serve virtual teams better than external facilitation.
AB - Although facilitation and leadership behaviors are thought to be critical to the success of virtual teams, little research has been done to examine the impact of facilitation behaviors on virtual teams. In order to fill this knowledge gap, this study empirically examines the impact of external facilitation behaviors on virtual team interactions and outcomes. Contrary to common belief, our findings suggest that high levels of external facilitation have negative impacts on relational outcomes, measured by team cohesion. Virtual teams with limited facilitation experienced higher levels of cohesion than virtual teams that were highly facilitated. Self facilitation behaviors were observed with virtual teams with limited external facilitation, which might serve virtual teams better than external facilitation.
KW - Emergent facilitation behaviors
KW - External facilitation
KW - Virtual teams
UR - http://www.scopus.com/inward/record.url?scp=84870158080&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84870158080&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84870158080
SN - 9781604236262
T3 - Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006
SP - 1496
EP - 1502
BT - Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006
Y2 - 4 August 2006 through 6 August 2006
ER -