The role of an effective IT intervention for micro-enterprises

Changsoo Song, Sajda Qureshi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Scopus citations

Abstract

Information technology (IT) interventions for micro-enterprises are fragmented and their approach lacks theoretical foundations. While various researchers have conducted studies on the effects of IT adoption in micro-enterprises, little research has been conducted to explain critical aspects of an effective IT intervention for micro-enterprises from a theoretical perspective. This study aims to fill this gap and empirically investigate how IT interventions can effectively facilitate the process of IT adoption by micro-enterprises. This paper suggests that effective IT interventions may have considerable potential for facilitating IT adoption among micro-enterprises across the United States and the world. Following an analysis of four micro-enterprises using a theoretical lens developed from Actor Network Theory, this paper provides insight into the ways in which IT interventions can improve the ability of micro-enterprises to adopt IT to benefit and grow their businesses. The key contribution of this study is an analytical model that may assist researchers and practitioners in examining the effects of their IT interventions. This has implications for effective IT intervention policy development and implementation for micro-enterprises.

Original languageEnglish (US)
Title of host publication16th Americas Conference on Information Systems 2010, AMCIS 2010
Pages4731-4742
Number of pages12
StatePublished - 2010
Event16th Americas Conference on Information Systems 2010, AMCIS 2010 - Lima, Peru
Duration: Aug 12 2010Aug 15 2010

Publication series

Name16th Americas Conference on Information Systems 2010, AMCIS 2010
Volume7

Conference

Conference16th Americas Conference on Information Systems 2010, AMCIS 2010
Country/TerritoryPeru
CityLima
Period8/12/108/15/10

Keywords

  • Actor-network theory
  • Effective IT intervention
  • IT for development
  • Micro-enterprises
  • Translation

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

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