Toward a theoretical model of consensus building

Robert O. Briggs, Gwendolyn L. Kolfschoten, Gert Jan de Vreede

Research output: Chapter in Book/Report/Conference proceedingConference contribution

25 Scopus citations

Abstract

On many groups, like those conducting IS/IT requirements negotiations or those conducting risk and control selfassessments, decisions cannot be made by decree because team members are co-responsible peers. In such situations, teams must build consensus to gain commitment from all involved. Although consensus has been widely studied, no causal model of the cognitive mechanisms that give rise to consensus has yet emerged. Such a model might be useful for evaluating, for developing effective and efficient strategies for building consensus in a group and for making sense of the models and results in the current consensus literature. In this paper we derive the logic of Consensus Building Theory (CBT). We then illustrate how the mechanisms of the causal theory could be incorporated into a process model of consensus building. We derive a set of diagnostics for discovering the causes of conflict in a group, and we propose strategies based on CBT for attempting resolution of conflicts.

Original languageEnglish (US)
Title of host publicationAssociation for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005
Subtitle of host publicationA Conference on a Human Scale
PublisherAIS/ICIS Administrative Office
Pages144-153
Number of pages10
ISBN (Print)9781604235531
StatePublished - Jan 1 2005
Event11th Americas Conference on Information Systems, AMCIS 2005 - Omaha, NE, United States
Duration: Aug 11 2005Aug 15 2005

Publication series

NameAssociation for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale
Volume1

Conference

Conference11th Americas Conference on Information Systems, AMCIS 2005
CountryUnited States
CityOmaha, NE
Period8/11/058/15/05

Keywords

  • Collaboration
  • Collaboration engineering
  • Consensus
  • Consensus building
  • Facilitation
  • Group support systems

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Computer Science Applications
  • Information Systems
  • Library and Information Sciences

Fingerprint Dive into the research topics of 'Toward a theoretical model of consensus building'. Together they form a unique fingerprint.

  • Cite this

    Briggs, R. O., Kolfschoten, G. L., & de Vreede, G. J. (2005). Toward a theoretical model of consensus building. In Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale (pp. 144-153). (Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale; Vol. 1). AIS/ICIS Administrative Office.