TY - JOUR
T1 - Toward an Objective Linguistic-Based Measure of Perceived Embodied Conversational Agent Power and Likeability
AU - Pickard, Matthew D.
AU - Burgoon, Judee K.
AU - Derrick, Douglas C.
PY - 2014/6
Y1 - 2014/6
N2 - Embodied conversational agents (ECA) are a type of intelligent, multimodal computer interface that allow computers to interact with humans in a face-to-face manner. It is quite feasible that ECAs will someday replace the common keyboard as a human-computer interface. However, we have much to understand about how people interact with such embodied virtual agents. In this study, we performed a laboratory experiment, in an airport screening context, to assess how people's linguistic behavior changes with their perceptions of the ECA's power and likeability. The results show that people tend to manifest more verbal immediacy and expressivity, as well as offer more information about themselves, with ECAs they perceive as more likeable and less powerful.
AB - Embodied conversational agents (ECA) are a type of intelligent, multimodal computer interface that allow computers to interact with humans in a face-to-face manner. It is quite feasible that ECAs will someday replace the common keyboard as a human-computer interface. However, we have much to understand about how people interact with such embodied virtual agents. In this study, we performed a laboratory experiment, in an airport screening context, to assess how people's linguistic behavior changes with their perceptions of the ECA's power and likeability. The results show that people tend to manifest more verbal immediacy and expressivity, as well as offer more information about themselves, with ECAs they perceive as more likeable and less powerful.
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U2 - 10.1080/10447318.2014.888504
DO - 10.1080/10447318.2014.888504
M3 - Article
AN - SCOPUS:84899656263
VL - 30
SP - 495
EP - 516
JO - International Journal of Human-Computer Interaction
JF - International Journal of Human-Computer Interaction
SN - 1044-7318
IS - 6
ER -