Toward strategically aligned innovative capability: A QFD-based approach

K. G.S. Kumar; P. P. Thampi; A. Jyotishi; R. Bishu

doi:10.1080/10686967.2013.11918363

Toward strategically aligned innovative capability: A QFD-based approach

K. G.S. Kumar, P. P. Thampi, A. Jyotishi, R. Bishu

Mechanical & Materials Engineering

Research output: Contribution to journal › Article › peer-review

5 Scopus citations

Abstract

The authors show how to use the house of quality, which is the core of quality function deployment (QFD), to develop strategically aligned innovative capabilities. The proposed framework integrates extant prescriptions and assesses the alignment of innovative capabilities with business-unit innovation strategy using a structured, systematic, and customizable approach. The framework was tested using a sample of software business units in India. Results indicate a good fit of the framework between strategic capability and innovation performance, and between ideation capability and innovation performance. The results suggest that the framework may be very useful to business units that can customize the list of constituent innovative capabilities to the specific characteristics of their industry.

Original language	English (US)
Pages (from-to)	37-50
Number of pages	14
Journal	Quality Management Journal
Volume	20
Issue number	4
DOIs	https://doi.org/10.1080/10686967.2013.11918363
State	Published - 2013

Keywords

Indian software industry
Innovation framework
Innovative capability
QFD framework
Strategic alignment

ASJC Scopus subject areas

General Business, Management and Accounting

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10.1080/10686967.2013.11918363

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title = "Toward strategically aligned innovative capability: A QFD-based approach",

abstract = "The authors show how to use the house of quality, which is the core of quality function deployment (QFD), to develop strategically aligned innovative capabilities. The proposed framework integrates extant prescriptions and assesses the alignment of innovative capabilities with business-unit innovation strategy using a structured, systematic, and customizable approach. The framework was tested using a sample of software business units in India. Results indicate a good fit of the framework between strategic capability and innovation performance, and between ideation capability and innovation performance. The results suggest that the framework may be very useful to business units that can customize the list of constituent innovative capabilities to the specific characteristics of their industry.",

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AU - Thampi, P. P.

AU - Jyotishi, A.

AU - Bishu, R.

PY - 2013

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AB - The authors show how to use the house of quality, which is the core of quality function deployment (QFD), to develop strategically aligned innovative capabilities. The proposed framework integrates extant prescriptions and assesses the alignment of innovative capabilities with business-unit innovation strategy using a structured, systematic, and customizable approach. The framework was tested using a sample of software business units in India. Results indicate a good fit of the framework between strategic capability and innovation performance, and between ideation capability and innovation performance. The results suggest that the framework may be very useful to business units that can customize the list of constituent innovative capabilities to the specific characteristics of their industry.

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KW - Innovation framework

KW - Innovative capability

KW - QFD framework

KW - Strategic alignment

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Toward strategically aligned innovative capability: A QFD-based approach

Abstract

Keywords

ASJC Scopus subject areas

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