Unmet Expectations in Health Care Settings: Experiences of Transgender and Gender Diverse Adults in the Central Great Plains

Heather M. Meyer, Richard Mocarski, Natalie R. Holt, Debra A. Hope, Robyn E. King, Nathan Woodruff

Research output: Contribution to journalArticlepeer-review

41 Scopus citations

Abstract

Transgender and gender diverse (TGD) individuals face a long-term, multifaceted process if they choose to begin a gender affirmation journey. Decisions to go on hormone therapy and/or have a surgical procedure necessitate the TGD individual to set up an appointment with a health care provider. However, when TGD patients interact with health care practitioners, problems can arise. This article documents and categorizes the types of unmet expectations that are common in the TGD patient–health care provider social dynamic in the Central Great Plains of the United States. Utilizing a community-based participatory research model, qualitative in-depth interviews were conducted with 27 TGD individuals about their health care experiences. From this, the researchers identified four main themes of unmet expectations: probing, gatekeeping, stigmatizing stance, and misgendering/deadnaming. Steps that can be taken by both the health care provider and the TGD individual to have a more successful encounter are discussed.

Original languageEnglish (US)
Pages (from-to)409-422
Number of pages14
JournalQualitative Health Research
Volume30
Issue number3
DOIs
StatePublished - Feb 1 2020

Keywords

  • United States
  • access to health care
  • disparities in health care
  • gender
  • interviews
  • lived experience
  • marginalized or vulnerable populations
  • participatory action research
  • qualitative methods
  • stigma
  • transgender

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health

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