Usability Evaluation of an EHR to Improve Physician Performance

Martina A. Clarke, Jeffery L. Belden, Min S. Kim

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This study aims to determine usability issues experienced by primary care resident physicians when using an electronic health record (EHR) to improve physician performance. Primary care resident physicians participated in two rounds of usability tests to identify changes in the learning curve associated with the EHR. Sub-task analysis was instrumental in identifying multiple usability concerns. Novices and expert resident physicians experienced significantly fewer usability issues in round 2 than in round 1. These results highlight the areas of difficulty resident physicians with different experience levels are currently facing, which may increase physicians’ performance when using an EHR.

Original languageEnglish (US)
Title of host publicationAdvances in Human Factors and Ergonomics in Healthcare and Medical Devices - Proceedings of the AHFE 2020 Virtual Conference on Human Factors and Ergonomics in Healthcare and Medical Devices
EditorsJay Kalra, Nancy J. Lightner
PublisherSpringer
Pages239-245
Number of pages7
ISBN (Print)9783030508371
DOIs
StatePublished - 2020
EventAHFE Virtual Conference on Human Factors and Ergonomics in Healthcare and Medical Devices, and the International Conference on Human Factors in Aging and Special Needs, 2020 - San Diego, United States
Duration: Jul 16 2020Jul 20 2020

Publication series

NameAdvances in Intelligent Systems and Computing
Volume1205 AISC
ISSN (Print)2194-5357
ISSN (Electronic)2194-5365

Conference

ConferenceAHFE Virtual Conference on Human Factors and Ergonomics in Healthcare and Medical Devices, and the International Conference on Human Factors in Aging and Special Needs, 2020
CountryUnited States
CitySan Diego
Period7/16/207/20/20

Keywords

  • Electronic health record
  • Human-computer interaction
  • Primary care
  • Residents
  • Usability

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Computer Science(all)

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  • Cite this

    Clarke, M. A., Belden, J. L., & Kim, M. S. (2020). Usability Evaluation of an EHR to Improve Physician Performance. In J. Kalra, & N. J. Lightner (Eds.), Advances in Human Factors and Ergonomics in Healthcare and Medical Devices - Proceedings of the AHFE 2020 Virtual Conference on Human Factors and Ergonomics in Healthcare and Medical Devices (pp. 239-245). (Advances in Intelligent Systems and Computing; Vol. 1205 AISC). Springer. https://doi.org/10.1007/978-3-030-50838-8_33