Welcome? Investigating the reception of new contributors to organizational-communal open source software projects

Kevin Lumbard, Gabrielle Wethor, Sean Goggins, Anna Buhman, Matthew Hale, Matt Germonprez

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The way new contributors are received by the established contributors in an open source project is a factor in whether they will become more regular contributors. This research examines the reception of new contributors in three open source projects to discover whether there are differences in how established contributors respond to new contributors, and if so, what those differences are. Through statistical analysis of time to first response and sentiment analysis of that response to a new contributor's issue, we found that there is a difference in both the speed and content of responses to new contributors' issues as opposed to those of established contributors. This difference suggests that the open source projects we observed are attentive to whether an issue was created by a new contributor and may make an effort to respond in a welcoming manner.

Original languageEnglish (US)
Title of host publication26th Americas Conference on Information Systems, AMCIS 2020
PublisherAssociation for Information Systems
ISBN (Electronic)9781733632546
StatePublished - 2020
Event26th Americas Conference on Information Systems, AMCIS 2020 - Salt Lake City, Virtual, United States
Duration: Aug 10 2020Aug 14 2020

Publication series

Name26th Americas Conference on Information Systems, AMCIS 2020

Conference

Conference26th Americas Conference on Information Systems, AMCIS 2020
Country/TerritoryUnited States
CitySalt Lake City, Virtual
Period8/10/208/14/20

Keywords

  • New contributors
  • Open source
  • Reception

ASJC Scopus subject areas

  • Computer Science Applications
  • Information Systems
  • Computer Networks and Communications
  • Library and Information Sciences

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