What learnability issues do primary care physicians experience when using CPOE?

Martina A. Clarke; Jeffery L. Belden; Min S. Kim

doi:10.1007/978-3-319-21006-3_36

What learnability issues do primary care physicians experience when using CPOE?

Martina A. Clarke, Jeffery L. Belden, Min S. Kim

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

2 Scopus citations

Abstract

Objective: To determine learnability gaps between expert and novice primary care physicians when using a computerized physician order entry (CPOE). Method: Two rounds of lab-based usability tests using video analyses with triangular method approach were conducted to analyze learnability gaps between ten novice and six expert physicians. Results: There was a 14 percent point increase in novice physicians’ task success rate (p = 0.29) and an 11 percent point increase in expert physicians’ task success rate between round one and round two (p = 0. 64). There was an 8% decrease in novice physicians’ time on task between round one and round two (p = 0. 83) and a 12% decrease in expert physicians’ time on task between round one and round two (p = 0. 47). There was a 17% decrease in novice physicians’ mouse clicks between round one and round two (p = 0. 97) and a 20% decrease in expert physicians’ mouse clicks between round one and round two (p = 0. 80). There was a 5% increase in novice physicians’ mouse movements between round one and round two (p = 0. 67) and an 8% decrease in expert physicians’ mouse movements between round one and round two (p = 0. 99). Conclusion: Future directions include identifying usability issues faced by physicians when using the EHR through subtask analysis.

Original language	English (US)
Title of host publication	Human-Computer Interaction
Subtitle of host publication	Users and Contexts - 17th International Conference, HCI International 2015, Proceedings
Editors	Masaaki Kurosu
Publisher	Springer Verlag
Pages	373-383
Number of pages	11
ISBN (Print)	9783319210056
DOIs	https://doi.org/10.1007/978-3-319-21006-3_36
State	Published - 2015
Externally published	Yes
Event	17th International Conference on Human Computer Interaction, HCI International 2015 - Los Angeles, United States Duration: Aug 2 2015 → Aug 7 2015

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	9171
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Other

Other	17th International Conference on Human Computer Interaction, HCI International 2015
Country/Territory	United States
City	Los Angeles
Period	8/2/15 → 8/7/15

Keywords

Computerized provider order entry
Primary care
Usability

ASJC Scopus subject areas

Theoretical Computer Science
General Computer Science

Access to Document

10.1007/978-3-319-21006-3_36

Cite this

Clarke, M. A., Belden, J. L., & Kim, M. S. (2015). What learnability issues do primary care physicians experience when using CPOE? In M. Kurosu (Ed.), Human-Computer Interaction: Users and Contexts - 17th International Conference, HCI International 2015, Proceedings (pp. 373-383). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9171). Springer Verlag. https://doi.org/10.1007/978-3-319-21006-3_36

What learnability issues do primary care physicians experience when using CPOE? / Clarke, Martina A.; Belden, Jeffery L.; Kim, Min S.
Human-Computer Interaction: Users and Contexts - 17th International Conference, HCI International 2015, Proceedings. ed. / Masaaki Kurosu. Springer Verlag, 2015. p. 373-383 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9171).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Clarke, MA, Belden, JL & Kim, MS 2015, What learnability issues do primary care physicians experience when using CPOE? in M Kurosu (ed.), Human-Computer Interaction: Users and Contexts - 17th International Conference, HCI International 2015, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 9171, Springer Verlag, pp. 373-383, 17th International Conference on Human Computer Interaction, HCI International 2015, Los Angeles, United States, 8/2/15. https://doi.org/10.1007/978-3-319-21006-3_36

Clarke MA, Belden JL, Kim MS. What learnability issues do primary care physicians experience when using CPOE? In Kurosu M, editor, Human-Computer Interaction: Users and Contexts - 17th International Conference, HCI International 2015, Proceedings. Springer Verlag. 2015. p. 373-383. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-21006-3_36

Clarke, Martina A. ; Belden, Jeffery L. ; Kim, Min S. / What learnability issues do primary care physicians experience when using CPOE?. Human-Computer Interaction: Users and Contexts - 17th International Conference, HCI International 2015, Proceedings. editor / Masaaki Kurosu. Springer Verlag, 2015. pp. 373-383 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

@inproceedings{21ebb70b6030476495d05db8651d0899,

title = "What learnability issues do primary care physicians experience when using CPOE?",

abstract = "Objective: To determine learnability gaps between expert and novice primary care physicians when using a computerized physician order entry (CPOE). Method: Two rounds of lab-based usability tests using video analyses with triangular method approach were conducted to analyze learnability gaps between ten novice and six expert physicians. Results: There was a 14 percent point increase in novice physicians{\textquoteright} task success rate (p = 0.29) and an 11 percent point increase in expert physicians{\textquoteright} task success rate between round one and round two (p = 0. 64). There was an 8% decrease in novice physicians{\textquoteright} time on task between round one and round two (p = 0. 83) and a 12% decrease in expert physicians{\textquoteright} time on task between round one and round two (p = 0. 47). There was a 17% decrease in novice physicians{\textquoteright} mouse clicks between round one and round two (p = 0. 97) and a 20% decrease in expert physicians{\textquoteright} mouse clicks between round one and round two (p = 0. 80). There was a 5% increase in novice physicians{\textquoteright} mouse movements between round one and round two (p = 0. 67) and an 8% decrease in expert physicians{\textquoteright} mouse movements between round one and round two (p = 0. 99). Conclusion: Future directions include identifying usability issues faced by physicians when using the EHR through subtask analysis.",

keywords = "Computerized provider order entry, Primary care, Usability",

author = "Clarke, {Martina A.} and Belden, {Jeffery L.} and Kim, {Min S.}",

note = "Publisher Copyright: {\textcopyright} Springer International Publishing Switzerland 2015.; 17th International Conference on Human Computer Interaction, HCI International 2015 ; Conference date: 02-08-2015 Through 07-08-2015",

year = "2015",

doi = "10.1007/978-3-319-21006-3_36",

language = "English (US)",

isbn = "9783319210056",

series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",

publisher = "Springer Verlag",

pages = "373--383",