Why, when, and what to outsource

Donald A. Carpenter; Vijay K. Agrawal

doi:10.4018/978-1-59904-195-7.ch002

Why, when, and what to outsource

Donald A. Carpenter, Vijay K. Agrawal

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Abstract

This chapter presents an overview of the outsourcing phenomenon, focusing on the question of why, when, and what to outsource. It provides an extensive set of guidelines for a business student to understand the nature of outsourcing. Drawing extensively on recent scholarly literature, the chapter presents a wide range of concepts. There are many causes that might lead a company to a decision to outsource. Similarly, there are many factors that contribute to an environment that is conducive to outsourcing. The question of what to outsource is answered by examining core competencies and critical success factors. The chapter also presents trends in outsourcing in specific countries and industries to help the reader understand what is possible.

Original language	English (US)
Title of host publication	Outsourcing Management Information Systems
Publisher	IGI Global
Pages	17-42
Number of pages	26
ISBN (Print)	9781599041957
DOIs	https://doi.org/10.4018/978-1-59904-195-7.ch002
State	Published - 2006
Externally published	Yes

ASJC Scopus subject areas

General Business, Management and Accounting

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10.4018/978-1-59904-195-7.ch002

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ER -

Why, when, and what to outsource

Abstract

ASJC Scopus subject areas

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